Frequently asked questions

Title

Can this device be used in both ears?

Yes. Vistonear™ BTE Pro features a 360° rotatable sound tube, suitable for either left or right ear.

How long does the battery last on a full charge?

Once fully charged, the device offers up to 60 hours of continuous use.

Is it easy for seniors to use?

Absolutely. It has simple controls for volume and mode, designed with seniors in mind.

Does it reduce background noise and whistling?

Yes. It uses dual noise cancellation technology to eliminate feedback and unwanted sounds.

Can I adjust the sound for different environments?

Yes. Vistonear™ BTE Pro offers 6 hearing modes tailored for indoor, outdoor, and group settings.

What’s included in the box?

You’ll receive: 1 hearing aid, 5 ear tips, micro USB charging cable, cleaning brush, and a storage case.

Shipping & Delivery

Shipping Information: We process orders within 1-2 business days. After dispatch, the estimated delivery time varies based on the shipping method you choose.

Return & Refund Policy

We want you to love your Vistonear purchase! If you're not completely satisfied with your order, just reach out to us within 30 days of delivery — we’ll be happy to review your case and see how we can help.

You can contact us anytime at contact@vistonear.com — we’re always here for you!